Colin Morgan is one of BNENC’s Welfare Benefits Advisors he has 40-year experience in benefits advice, tribunal presentation, and generic advice on issues such as housing rent arrears repairs and some debt issues.Colin initially started as a benefits advisor at the Croxteth Information & Advice Centre in 1983, he went to Liverpool University (now John Moore’s) and did a benefits law and legislation degree. Colin also worked at the Croxteth information centre completing benefit application forms, completing benefit maximization checks, and representing clients at court eviction, employment tribunals along with DWP tribunal hearings.He left the information centre in September 1993 to take up a post as a Welfare Rights officer in the local Marie Curie Cancer Hospice advising patients and families on benefits and supporting where necessary. Colin moved from Marie Curie Hospice to take up a post as a benefits advisor at Helena homes now Torus, where his role in benefits advice continued along with benefit maximization and sustainability for tenants to remain in their homes.Colin recently moved to BNENC in August 2023 again my role involves benefits advice income maximization, and supporting the local community.

Katrina is the first point of contact for BNENC. She is responsible for booking people in & out, room and facility hire, post booking in and out, directing phone calls to right department, taking & ensuring messages are received and general enquiries.